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The Internal Customer

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Price: $50.00

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Course Description

There is more to the customer experience than the customers who purchase your product or service. The internal customer, your employees, cannot be overlooked. Often, paying attention to your internal customer will assist you in eliminating issues with the external customer. This course provides details on the effects of having silos in your organization, teamwork and understanding. It is especially useful in relation to employees who do not interact with your external customer.

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