In this session we delve into the current state of your operations - point A - and its impact on service levels vs your ideal state - point B.
We analyze the service standards you strive to embody and chart the way from point A to point B. 

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Frequently Asked Questions


Can I get a refund if I'm unhappy with my purchase?

If you are unsatisfied with your coaching, reach out to us so we can work out the best solution for your needs.


How do I schedule my appointment?

You are able to select your appointment time and date as your first milestone after checkout. There are slots available Mondays, Wednesdays and Fridays between 9am - 6pm by clicking the calendar icon in the first milestone.


Can I purchase coaching more than once?

Absolutely! If you find yourself in need of coaching more than once, simply purchase the coaching again.